Starter
For one high-impact automation channel.
From $500- Website or channel assistant
- Core FAQ and lead-capture flow
- Basic handoff rules
- Launch support
AI automation for busy customer-facing teams
Faster replies. Better-qualified leads. Less manual follow-up.
Craft AI Labs is an AI automation agency that designs the customer communication systems your business needs to respond, qualify, and follow through—without asking your team to become AI experts.
Tailored around your approved information, current tools, and human handoff rules.
Respond to routine questions around the clock.
Qualify leads before they cool down.
Route the right context to the right person.
AI automation services built around the conversations you already have.
The best first automation is rarely the flashiest one. It is the bottleneck where slow answers, repeated questions, or missing context cost your team time and customers momentum. We start there, then build the assistant and workflow around how your business actually operates.
Customer communication automation
Give customers a helpful first response across your website, WhatsApp, Instagram, and Facebook—then send the right conversations to your team.
Explore serviceAI lead qualification
Capture the details that matter, ask useful follow-up questions, and route serious prospects while their interest is still fresh.
Explore serviceBusiness workflow automation
Connect messages, bookings, spreadsheets, CRM updates, and team notifications so every qualified inquiry has a clear next step.
Explore serviceIntegrations
Useful automation fits into the tools your team already trusts.
We design around the channels where customers already reach you and the systems your team uses to follow up. We confirm access, permissions, and the practical scope before promising a connection.
- Website forms
- Google Sheets
- HubSpot
- Calendly
- Shopify
What does an AI automation agency actually build?
Craft AI Labs turns a disconnected inquiry process into a clear operating path. An assistant can greet a visitor, collect the information your team needs, answer approved questions, and trigger the next action in your existing tools. It does not replace business judgment; it makes the routine work easier to handle.
- Map the customer journey. We find the repeat questions, lead criteria, and moments that need a person.
- Build the response path. Your offers, policies, forms, and handoff rules shape every interaction.
- Test before launch. We check common, unclear, and exception paths with your team.
- Improve what matters. After launch, we refine the workflow around real conversations and business priorities.
A practical fit for businesses with regular inbound demand.
This work is especially useful for service businesses, clinics, restaurants, retailers, travel teams, and e-commerce brands that manage frequent DMs, forms, booking requests, quotes, or support questions. If your team is repeatedly checking channels, chasing details, or manually moving information between tools, there is usually a useful first workflow to automate.
Pricing
Start with the workflow that creates the most immediate business value.
Every project is scoped after discovery so the system matches your channels, tools, and customer journey.
Most requested
Growth
For customer communication that needs to move across channels and systems.
From $1,000- Multi-channel assistant
- Lead qualification workflow
- CRM or spreadsheet integration
- Testing and optimization plan
Advanced
For complex operations with deeper integrations and ongoing improvement.
Custom- Custom workflow automation
- Multiple integrations
- Advanced routing and reporting
- Team training and optimization
Questions to answer before you automate.
Will AI replace my staff?
No. Craft AI Labs removes repetitive first responses and admin steps so your team can focus on the conversations that need judgment, care, or a close.
Where can an AI assistant work?
We scope each build around the channels and tools you already use, including websites, WhatsApp, social inboxes, forms, calendars, spreadsheets, and CRM systems.
How do you keep replies accurate?
The assistant is built around approved offers, FAQs, policies, and handoff rules. When a question is unclear, sensitive, urgent, or high value, it can route the conversation to a person.
What happens in the consultation?
We look at where messages arrive, what your team repeats, and where leads get delayed. You leave with a practical recommendation for the first workflow worth automating.
Find the first workflow worth automating.
Book a free consultation to map the messages, lead paths, and handoffs that are costing your team the most time today. You will get a straightforward recommendation—not a generic chatbot pitch.