.conversation-body{gap:12px;padding:clamp(20px,3vw,28px);display:grid}.support-service-page .svc-panel{box-shadow:none}.support-service-page .svc-process-track{grid-template-columns:repeat(5,minmax(0,1fr))}.support-service-page .svc-areas,.support-service-page .svc-fit{background:var(--surface);box-shadow:0 0 0 100vmax var(--surface);clip-path:inset(0 -100vmax)}.support-service-page .svc-scope{background:var(--surface)}.support-service-page .svc-faq{background:var(--bg)}.conversation-state{color:var(--muted);align-items:center;gap:8px;font-size:.78rem;font-weight:760;display:flex}.conversation-state span{background:var(--accent-soft);width:24px;height:24px;color:var(--accent);border-radius:999px;place-items:center;font-size:.7rem;display:grid}.support-message{border-radius:12px;max-width:89%;padding:14px 16px;font-size:.96rem;line-height:1.55}.customer-message{background:var(--surface);justify-self:end}.assistant-message{background:var(--ink);color:var(--bg);justify-self:start}.context-capture{border-top:1px solid var(--accent-line);border-bottom:1px solid var(--accent-line);color:var(--accent);gap:4px;margin:2px 0;padding:12px 0;font-size:.83rem;display:grid}.context-capture strong{color:var(--ink);font-size:.9rem}.handoff-trigger{background:color-mix(in srgb, var(--primary) 9%, var(--bg));border-radius:8px;gap:5px;padding:13px 15px;display:grid}.handoff-trigger span{color:var(--primary);font-size:.78rem;font-weight:800}.handoff-trigger p{color:var(--ink);font-size:.9rem;line-height:1.45}.support-workflow{padding:var(--section) 0;background:var(--bg);color:var(--ink)}.support-workflow-heading{grid-template-columns:minmax(0,.95fr) minmax(300px,.7fr);align-items:end;gap:18px clamp(36px,8vw,120px);margin-bottom:clamp(40px,6vw,68px);display:grid}.support-workflow-heading .svc-label,.support-workflow-heading h2{grid-column:1}.support-workflow-heading .svc-label{color:var(--accent);margin-bottom:0}.support-workflow-heading>p:last-child{color:var(--muted);grid-area:1/2/span 2;font-size:1.05rem;line-height:1.7}.support-workflow-figure{border:1px solid var(--line);background:var(--bg);border-radius:12px;margin:0}.support-workflow-figure img{width:100%;height:auto;display:block}.support-workflow-outcome{border-top:1px solid var(--line);max-width:830px;color:var(--ink);margin:28px 0 0 auto;padding-top:22px;font-size:clamp(1.05rem,2vw,1.3rem);font-weight:680;line-height:1.5}.support-infographic{padding:var(--section) 0;background:var(--bg)}.support-infographic.is-handoff{background:var(--bg)}.support-infographic-layout{grid-template-columns:minmax(280px,.68fr) minmax(0,1.32fr);align-items:center;gap:clamp(36px,7vw,96px);display:grid}.support-infographic.is-handoff .support-infographic-copy{grid-column:2}.support-infographic.is-handoff .support-infographic-figure{grid-area:1/1}.support-infographic-copy{gap:18px;display:grid}.support-infographic-copy .svc-label{margin-bottom:0}.support-infographic-copy h2{font-size:clamp(1.9rem,4vw,3.2rem)}.support-infographic-copy>p:last-child{max-width:62ch;color:var(--muted);font-size:1.02rem;line-height:1.68}.support-infographic-figure{margin:0}.support-infographic-figure img{border:1px solid var(--line);background:var(--bg);border-radius:12px;width:100%;height:auto;display:block}.support-infographic-figure figcaption{max-width:70ch;color:var(--muted);margin-top:12px;font-size:.88rem;line-height:1.5}.support-scope-figure{margin:0}.support-scope-figure img{border:1px solid var(--line);background:var(--bg);border-radius:12px;width:100%;height:auto;display:block}.support-service-page--ar .support-workflow-outcome{margin-inline:0 auto}.support-service-page--ar .conversation-state,.support-service-page--ar .context-capture,.support-service-page--ar .handoff-trigger{text-align:start}@media (max-width:980px){.support-service-page .svc-process-track{grid-template-columns:repeat(2,minmax(0,1fr))}.support-workflow-heading{grid-template-columns:1fr}.support-workflow-heading>p:last-child{grid-area:auto/1;max-width:680px}.support-infographic-layout{grid-template-columns:1fr}.support-infographic.is-handoff .support-infographic-copy,.support-infographic.is-handoff .support-infographic-figure{grid-column:1}.support-infographic.is-handoff .support-infographic-copy{grid-row:1}.support-infographic.is-handoff .support-infographic-figure{grid-row:2}}@media (max-width:680px){.support-service-page .svc-process-track{grid-template-columns:1fr}.support-message{max-width:94%}.support-workflow-figure{border-radius:8px}.support-workflow-outcome{margin-top:22px}}